Returns & Exchanges

At Facileskin, we want you to love your glow; if you are not completely satisfied with your purchase, you may return your products within 30 days of delivery. Please ensure items are in their original packaging and meet our safety standards for cosmetic returns.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Carefully pack the products in their original boxes, ensuring the items are secure to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.